Consumer Information
The following list contains links
to valuable information that consumers of long distance and internet services should be aware of.
This information is provided in the hope of helping you choose the best service(s) for your
residential and/or business needs.
Understanding Your Phone Bill - Know the
FCC's rules that telecommunication companies must follow to protect yourself from fraud and enable
yourself to make informed buying decisions.
Charges on Phone Bill - Quick reference to phone bill charges.
How to Lower Your Phone Bill - Learn simple ways to save money on your phone bill each month.
Single Bill Fee - New charge for combining
local and long distance bills into one, known as "single bill fee".
How Long-Distance Scams Work - Find out how to tell the scams from the real deals.
Stop Telemarketers - Learn how to stop those annoying telemarketers from calling.
National Do Not Call Registary - Register with the National Do-Not-Call List.
Slamming - Learn how to protect yourself
from "slamming", which is the illegal act of changing a consumer's phone service - local or
long distance service - without prior consent.
Cramming - Protect yourself from unauthorized,
misleading or deceptive charges placed on your phone bill.
Splashing - Learn about "call splashing" and how to avoid it.
Tips for New Cell Phone Customers - Quick tips for understanding your new cell phone.
Wireless Local Number Portability - Frequently Asked Questions about Cell Phone Number Portability.
Cellular vs. PCS - Understanding the difference between Cellular and PCS systems.
How Cell Phones Work - Cell phones are a worldwide phenomenon that has completely changed the way we communicate with one another. Learn all about cell phones!
Cell Phone Features - Learn about the various features you can find in cell phones.
What is DSL? - Learn what DSL is and how it's advantages could benefit you.
How DSL Works - Find out how DSL uses extra bandwidth to provide a fast Internet connection without taking over your phone.
Tips for Using Prepaid Phone Cards - The number one tip for using prepaid calling cards is to compare the different cards before you buy.
Understanding Pre-Paid Phone Cards - Pre-paid Phone Cards and what you should know.
Calling Card Scams - Learn about calling cards, the potential for scams and how to avoid them.
Detariffing - What consumers should know about long distance detariffing.
Telecommunications Access for People with Disabilities - Understand what rules the FCC has set in place for telecommunications manufacturers and service providers to make their products and services accessible to people with disabilities.
Choosing a Long Distance Phone Service - In order to accurately shop for a long distance plan, you need to know when, where and how you call.
How to Avoid a Second Phone Line - Are you tired of your friends, relatives, or worse yet, your spouse, complaining about getting a busy signal when trying to call you while you're on the Internet?
How to Cancel Your Internet Service Provider - Quick and easy information for cancelling various Internet Service Providers.
What is VoIP? - Voice over Internet Protocol (VoIP) technology is the wave of the future in terms of telephone communication via the Internet.
How Does a T1 Line Work? - If your office has a T1 line, it means that the phone company has brought a fiber optic line into your office.
Country Calling Codes Look Up - Use this FREE tool to find the country calling code you are looking for.
U.S. Area Code Lookup - A list of all United States area codes as well as toll-free and international and service access area codes.
Canadian Area Code Lookup - A list of all Canadian area codes.
FREE Online Directory Assistance - A list of FREE domestic and international online directories.
